Privacy Policy

Privacy Policy

GRANDGATE Inc. (hereinafter referred to as "the Company") considers the protection of our customers' personal information to be a significant responsibility and will handle it appropriately based on the following policy.

■ Company Name: GRANDGATE Inc.

■ Collection of Personal Information We collect customers' personal information in the following cases: ・When placing an order (name, address, phone number, email address, etc.) ・When making an inquiry

■ Purpose of Use of Personal Information Collected personal information will only be used for the following purposes: ・Shipping and delivery arrangements for products ・Responding to inquiries ・Improving and enhancing services ・Delivering important notifications

■ Provision to Third Parties We will not provide customers' personal information to third parties except in the following cases: ・When there is consent from the customer ・When required by law ・Provision to business contractors, such as delivery companies, to the extent necessary for business operations

■ Management of Personal Information We will appropriately manage customers' personal information and strive to prevent unauthorized access, loss, leakage, or alteration.

■ Disclosure, Correction, and Deletion of Personal Information If you wish to disclose, correct, or delete your own personal information, please contact us at the inquiry point below. We will confirm your request and respond within a reasonable period.

■ About Cookies This site uses cookies to improve services and enhance usability. We do not use cookies for advertising purposes. You can disable cookies by adjusting your browser settings, but some functions may become unavailable.

■ Changes to the Privacy Policy This policy may be revised without prior notice due to legal amendments or changes in service content. The revised policy will become effective when it is posted on this page.

■ Inquiries For inquiries regarding the handling of personal information, please contact us at the following:

GRANDGATE Inc. Email: info@nemurina.com